Apple iPhone 3Gs and iPhone 4 from Apple, must have Applecare Warranty!!

freestyler · 05:51 PM

see a few people asking about this, so thought this might help.

if you've an iphone under warranty and require servicing, you'll have to head back to your respective telco (eg. starhub, m1, singtel, apple) for repair.

M1

M1 Paragon
290 Orchard Road
#B1-28/29 Paragon
Singapore 238859 11am-9pm (Daily)

313@Somerset
313 Orchard Road
#B3-23 313@Somerset
Singapore 238895

SINGTEL

SingTel Comcentre
31 Exeter Road
S239732
Mon - Sat : 10 am - 9 pm
Sun/PH : 11 am - 8 pm

STARHUB

VivoCity
1 HarbourFront Walk
#02-202
Singapore 098585
Open 11am – 9:30pm daily

Plaza Singapura
68 Orchard Road
#B2-17/18/18A
Singapore 238839
Open 10:30am – 9pm daily

One Raffles Place (OUB Centre)
1 Raffles Place
#05-08
Singapore 048616
Mon - Sat
Open 10:30am - 7:30pm
Closed on Sun & Public Holidays

Tampines Mall
4 Tampines Central 5
#02-26
Singapore 529510
Open 10:30am – 9pm daily

** THINGS TO NOTE

1. iphone's warranty are generally traced by serial number. you will not require the receipt to send for servicing. HOWEVER, if you do have, just bring it along in case. to check the validity of your warranty,

https://selfsolve.apple.com/agreementWarrantyDynamic.do

2. PLEASE restore your phone before heading down, more for those users who've the phone jailbroken. This is due to the fact that telcos may insist that jailbroken sets are not covered under warranty. So in order to have less trouble servicing, kindly restore before heading down to avoid unnecessary trip to-and-fro

3. ENSURE that your LSI, is not red/pinkie! reason being, if the LSI is triggered, you're require to pay a large sum of money to have it exchanged ($350). so my as well get the LSI fix before sending it for warranty hor? oops

where to check?

iPHONE : Checking for water damage

okay, if i think of anything more, i'll edit

Share|

Jesuslover · May 16th, 11, 03:41 PM

What if your iphone doesn't fall under the stipulated warranty time period? Can you still get it repaired for free somehow?

freestyler · May 16th, 11, 05:48 PM

Once out of warranty, have to pay to repair. Apple charge a flat fee, same as telco as they replace the set one to one

reddevil0728 · May 16th, 11, 08:10 PM

Quote:

Originally Posted by freestyler

Once out of warranty, have to pay to repair. Apple charge a flat fee, same as telco as they replace the set one to one

lol they dun repair also. they just give 1 to 1 refurb exchange. which is the same as buying a refurb set lol

freestyler · May 16th, 11, 08:14 PM

As in pay outside to repair. Hahah.

Qwerta369 · Sep 28th, 11, 03:50 PM

1. What if you bought directly from Apple?
2. How to arrange servicing?
3. Is it a repair or a replacement?
4. How long does it take?

freestyler · Sep 29th, 11, 04:45 PM

Go down to QCD Technology

Just go down, dont have to do prior arrangement.

Replacement. They dont do repairs

On the spot, unless they dont have stocks

Qwerta369 · Sep 29th, 11, 04:59 PM

Thank you. Are QCD Technology authorised by Apple? Will purchased AppleCare transfer over?

freestyler · Oct 2nd, 11, 01:24 PM

Quote:

Originally Posted by Qwerta369

Thank you. Are QCD Technology authorised by Apple? Will purchased AppleCare transfer over?

QCD is apple's so called service centre in sg. they do 1-1 exchange for faulty sets which were purchased from APPLE SG. telco sets, have to go back to the respective telco for exchange.

tambaididi · Oct 3rd, 11, 08:52 AM

how about screen cracked? it is cover by the 1 year warranty?

Qwerta369 · Oct 3rd, 11, 03:22 PM

Quote:

Originally Posted by freestyler

QCD is apple's so called service centre in sg. they do 1-1 exchange for faulty sets which were purchased from APPLE SG. telco sets, have to go back to the respective telco for exchange.

Thanks. When you say "so called", are you being derogatory?

freestyler · Oct 5th, 11, 12:03 PM

Quote:

Originally Posted by tambaididi

how about screen cracked? it is cover by the 1 year warranty?

nope. LCD cracks are not covered. you'll have to pay $300+ for 1-1 exchange. suggestion is for you to repair it outside

100+ only.

Quote:

Originally Posted by Qwerta369

Thanks. When you say "so called", are you being derogatory?

nope

not at all. just like how nokia service centre is for nokia and so forth. However apple iphones dont go back to apple retail. QCD is their service centre

dude1234 · 02:43 PM

Quote:

Originally Posted by freestyler

Once out of warranty, have to pay to repair. Apple charge a flat fee, same as telco as they replace the set one to one

I'm outside the warranty period, and I can't seem to restore (its jailbroken), because it's a software problem, all my iphone is doing is showing the apple logo and the load sign on and off. What would be the better case? Go to teleco or go to the QCD? And Which would be cheaper? What are the price ranges like? i really need help ;/ Mine is from M1

tambaididi · Oct 9th, 11, 12:33 AM

Quote:

Originally Posted by freestyler

nope. LCD cracks are not covered. you'll have to pay $300+ for 1-1 exchange. suggestion is for you to repair it outside

100+ only.

do u know exactly where can I repair it outside? how much would it cost precisely?

freestyler · 01:08 AM

Quote:

Originally Posted by dude1234

I'm outside the warranty period, and I can't seem to restore (its jailbroken), because it's a software problem, all my iphone is doing is showing the apple logo and the load sign on and off. What would be the better case? Go to teleco or go to the QCD? And Which would be cheaper? What are the price ranges like? i really need help ;/ Mine is from M1

boot to DFU mode and do a restore.

dont waste the money. telco/QCD dont do repairs. only 1-1 exchange. anyway for yours i think small issue. dont need to go repairs one