[bimap_u]

Dear Ban Leong,

I bought my video card from Sep 2008 ( ASUS EAH4850/HTD/512M/A, 86X0GA103403)

with stick number at the back of the card 09/2008. I lost my receipt and want to send for service. Here are S/N and P/N :

S/N 180822 011955 ATI RADEON HD 4850 512M
and P/N 102B5010200 000001

my card is still under warranty, isn't it? if yes, where I should I send for service? and how long does it take to prepare as I need to use urgently?
Will it be possible If I can exchange 1 by 1?

Looking forward to hearing from you soon

best regards

Bi

[skylynx]

Based on your serial number, its under warranty. Your card needs to be sent back for repairs. Alternatively you can top up $10 to the non ref version of your card. May i know what's the issue with your card?

[bimap_u]

I turned on the power there were three sounds "beep beep beep" and my lcd showed no video out put.already tried at my friend pc and got the same problem

[skylynx]

Please bring your card down to the service centre. We will check it first, if its faulty, we will either send it back for repairs or you can chose to top up to the non ref version for $10.