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  1. #91
    안녕하세요 만나서반갑습니다! ! Mateusz's Avatar
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    Quote Originally Posted by Modd-36 View Post
    the red 1 sucks.

    Dont knw why each time my outgoing calls got extra 1.

    Always over the limit even though I use less than that.
    Probably cos of the per-minute billing.
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  2. #92
    VR-Zoner ORiN's Avatar
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    Quote Originally Posted by Water View Post
    M1 dun give benefit for Loyal customer.
    being their customer for yrs, i nv call for voucher always recontract b4/at end of contract. this yr i call. they dun even give... when they wan give only stingy, give me 80buck... Not like i always call for voucher lo, my cousin always call for voucher also can get higher price while her line cost abt 10buck per mth only.

    what kind of service sia...
    Singtel don't give vouchers either but at least M1 gives once in a while and they got better customer service compared to Singtel.
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  3. #93
    Registered User
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    Quote Originally Posted by ORiN View Post
    Singtel don't give vouchers either but at least M1 gives once in a while and they got better customer service compared to Singtel.
    Yup... In fact M1 was the only telco that got increase in customer satisfaction ratings among all telcos in a recent customer satisfaction index (In today's papers). Both Singtel and starhub dropped in ratings while Singtel got the worst ratings..

  4. #94
    Registered User
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    Mar 2010
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    4
    Quote Originally Posted by lzr84 View Post
    i going to jump my family lines to M1 but my sister told me her friends complaining that M1 always got billing problem...
    and told us to go Starhub better.. but M1 got this multi-saver plan which can have 25% -35% discount..

    i wonder M1 billing problem really that bad?? or just my sister's friends unlucky??
    yes,many times for me. M1 always got bill problem -- over charge. you must look up your bill carefully. i just renewed HBB with M1 before previous contract expired, but they still bill me at full charge. called them 2 times, they said no renew record and promise to check and call back to me later, but nothing. i sent mail to them, also nothing but a system auto reply.
    m1 ,, service

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