[jezzmatezz]

I seriously dont know what my dad did to his phone, he claimed he didnt do anyrthing.

but the issue with his phone is that he cant view videos from his phone,can play the video , but only the sound of the clip can be heard. tried restarting his Phone, but i have no freaking idea how to solve this issue, anyone care to advice

any help is deeply appreciated

[safilo923]

From a video file or a video taken via the camera?

If its a video file, erm... its the resolution of the video. It does the same in my N97.

you need to bring down the resolution of the video, something bad abt nokia, 320x240 always works for me though kinda sucky.. any higher the same problem will appear.

[ForbiddenB]

try re-flashing the firmware? if it doesn't work, than it will be the hardware problem

[aprilsixth]

yeah it depends on where the video came from, if the video is transferred from his computer, means it could be an incompatible format.
if the same file always worked but suddenly only sound no video, try resetting the phone. (type *#7370#)

[jezzmatezz]

hi all thanks for replying, the videos were like the ones recorded from his phones and the other videos being sent to his phone from his friends. he used to be able to see it, and recently only the sound clip could be heard,

i managed to solve it just now, i clicked on the softwareupdate icon and i think it did some editing and the videos work for now