[abuddlah]

Guys, recently i got a window Vista Fujitsu laptop from school and when i tried to use my starhub mobile bb, i installed it but after using for like 5-10mins or so, it will auto disconnect and come out with Error 720. Then in order for me to re-connect, i have to restart my laptop. Anyone with some help here?

[DragonFire]

Need more info. Some system history, and a screenshot will help.

DF

[abuddlah]

Originally Posted by DragonFire

Need more info. Some system history, and a screenshot will help.

DF

hi, this is the screenshot that you want. What kind of system history you want? i dont understand what kind of system history. PLEASE HELP!

[DragonFire]

I apologize if I wasn't clear. By system history I meant the specifications of your system. The screenshot is good.

This error could be caused by lots of things. I'd try uninstalling the device drivers for the Starhub dongle first, and reinstalling.

If that fails, a call to Starhub may be necessary.

Make sure your Windows Vista is fully patched

DF

[abuddlah]

Originally Posted by DragonFire

I apologize if I wasn't clear. By system history I meant the specifications of your system. The screenshot is good.

This error could be caused by lots of things. I'd try uninstalling the device drivers for the Starhub dongle first, and reinstalling.

If that fails, a call to Starhub may be necessary.

Make sure your Windows Vista is fully patched

DF

Hi, this is the link to my laptop specs, mine is the second last one. Lifebook S6520.

AsiaPac Online Order


I tried uninstalling already but it still doesnt work. I tried calling starhub also but he pushed the blame to fujitsu which i went to fujitsu service center and they push to starhub. So yea, i decided to turn to vr-zone for help.

[pcfool]

try isolate the problem 1st, is you Mobile bb usb dongle issue? or your laptop issue?.

if u have other pc or laptop that run on win vista, try it out.
if u get the same problem on other vista pc, try on other xp pc..
if getting the same problem again, u can bring the device to starhub services center , tell them what u did try b4 and it doesn't work.

[DragonFire]

Read somewhere that a faulty dongle might cause this. Maybe try it on your friend's machine to see if you can replicate the fault?

Remeber what I said about patching windows. Early release vista is notoriously unstable.

DF

[abuddlah]

I have another laptop which is a fujitsu old model and it is running in window XP and it works perfectly with it! Then i tried on other vista laptop and it's working well too! Only with my laptop it has this problem.
Do i still need to bring down to suckhub?

I dont know how to run patches? Can DF please advice?

[DragonFire]

Microsoft Windows Update

You are running a legal copy of Vista aren't you?

DF

[abuddlah]

Originally Posted by DragonFire

Microsoft Windows Update

You are running a legal copy of Vista aren't you?

DF

of course legal copy, i got mine from my poly. HAHA but i do have these kind of auto updates but then, i still dont get why my BB cant work on my vista laptop.

[DragonFire]

Don't hurt to try doing a manual update to see if anything is missing.

Check out this thread about the NDIS checkbox. See if it applies to your case.

RAS Error 720 & Error QA920 : EVDOforums.com

DF