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mostwanted Xenonix
Join Date: Sep 2006
Posts: 856
Trade rep: 100%
Connecting the starhub VOIP phone mostwanted Sep 11th, 09, 01:03 AM #1 (permalink)
Well i got the starhub voip phone and its supposed to work anywhere in the world with internet..
So my cousin has it in india and it refuses to work!
I connected the modem first to the computer and it doesn work, then i connected it directly to the modem and i get the dialtone but when you dial a number it comes engaged no matter wat number it is..

Can anyone help me resolve this?

Thanks in advance
 
DragonFire To SMP or not to SMP?
Join Date: Apr 2005
Location: 31C Exeter Road
Posts: 7,623
Trade rep: 100%
DragonFire Sep 11th, 09, 10:23 AM #2 (permalink)
Bypass the router and firewall device. SIP ports may be blocked.
Failing that I suggest you have your cousin call Starhub. He/she is a subscriber after all, and they are obliged to help.

Do note that it takes 5 days for activation. I got mine Wednesday and it still isn't working yet.

DF
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Thanks to DragonFire for this useful post! Sep 11th, 09, from mostwanted
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