[chrison]

i am using MaxOnline Premium Download speed up to 12Mbps, Upload Speed up to 1.2Mbps.. wat is wrong man this is like 56k modem...
some other starhub user they got about 8.xx for the speedtest, and my speedtest 0.xx for both..
when i am playing game got no problem, come 2 download or patch a game omg take farking long..

[pokkax]

Originally Posted by chrison

i am using MaxOnline Premium Download speed up to 12Mbps, Upload Speed up to 1.2Mbps.. wat is wrong man this is like 56k modem...
some other starhub user they got about 8.xx for the speedtest, and my speedtest 0.xx for both..
when i am playing game got no problem, come 2 download or patch a game omg take farking long..

This is due to high amount of data is being used tgt during peak hours
**7pm to Wee hours**
(And During Public Holiday and Weeked)


It's common

This mean ur area alot ppl using starhub

If u r testing ur speed from speedtest during non-peak hours and such problem still occur, i suggest u talk to the CSO.

0.99mb it's still ok

Do notice your speed is UP TO 12mbps and not 12mbps
Keyword ** up to **

[chrison]

Originally Posted by pokkax

This is due to high amount of data is being used tgt during peak hours
**7pm to Wee hours**
(And During Public Holiday and Weeked)


It's common

This mean ur area alot ppl using starhub

If u r testing ur speed from speedtest during non-peak hours and such problem still occur, i suggest u talk to the CSO.

0.99mb it's still ok

Do notice your speed is UP TO 12mbps and not 12mbps
Keyword ** up to **

thx anyway but i call the CSO and they say it fine.. but no matter wat time i speedtest also 0.XX
think really my block alot STARHUB user... should change after my plan finish..

[|ce]

You should change to the Ultimate Plan then

[chrison]

omg that one so ex

[|ce]

Then go back to something cheaper but dun KP about the speed

[kyouta]

Originally Posted by |ce

Then go back to something cheaper but dun KP about the speed

haiz .. truth hurts >.<

[BLuMv2]

To TS: Are you using a splitter?

[|ce]

Originally Posted by kyouta

haiz .. truth hurts >.<

Well ... there is no such thing as "Ai Pee Ai Qee Ai Dua Nee Nee" mah

[sirchua]

TS, suggest that you KPKB to Starhub.
That kind of speed is definitely NOT acceptable for Premium subscriber.

ICE, ppl use their hard earn money to pay for their broadband connection leh. He is definitely not asking for Dua nee nee.
It is worst than my 1 mbps bbom.

[DragonFire]

utilities.starhub.com

Do some tests there and tell us what you get.

I am moving this to the network forum and leaving a 1 week redirect note here.

DF

[DragonFire]

To add. Get a spanner and make sure your Starhub coaxial cables are firmly fastened. Before you do so, use contact cleaner if you must if you notice them corroded.

DF

[kyouta]

Originally Posted by DragonFire

To add. Get a spanner and make sure your Starhub coaxial cables are firmly fastened. Before you do so, use contact cleaner if you must if you notice them corroded.

DF

good knowledge to know!

[Shrek]

Originally Posted by |ce

Well ... there is no such thing as "Ai Pee Ai Qee Ai Dua Nee Nee" mah

well ts is trying to get what he paid for. 12mbps instead of 1

[Dreamslacker]

Originally Posted by chrison

i am using MaxOnline Premium Download speed up to 12Mbps, Upload Speed up to 1.2Mbps.. wat is wrong man this is like 56k modem...
some other starhub user they got about 8.xx for the speedtest, and my speedtest 0.xx for both..
when i am playing game got no problem, come 2 download or patch a game omg take farking long..

You might want to provide more details like:

• Are you using a router? If so, have you tried connecting the PC directly to the modem?
• What modem model are you using?
• Have you checked your cable access point to ensure that the connectors are not heavily oxidised?
• Have you tried replacing the cable or removing the splitter if you're using one?