[de5tiny]

hi guys, i had a question. it regarding about starhub.. last year i have sign up a 8mbps internet from starhub. am using the router that they gave me dlink dir-615. ok heres the problem ever since than. i have been lagging at weekdays night and weekends. from weekday morning - evening it been very smooth. i been calling starhub all the time but did a check and my bandwidth is still 8-9mbps when im lagging at the point of time. so anyone have any idea what have happen? is it something wrong with router or something. as im playing mmorpg so it irritating when i keep getting dc at night. oh yes my router current firmware version is 2.23SH thanks.

[reminiscent]

downloading anything? somebody else in your household using it?
any machine leeching on your wireless?

[agentsnake]

try playin the game direct from ur modem n compare if it still lags.. den its either modem or the isp line itself..

but norm i wud blame isp..cos im also having the same problem.. wknites after 7pm cant play bf2 proper without lag even in sg server..i can only play smooth after 2am.. but who wanna play on wknite ard that time.. next day no need to work ar?

now they ask me to resign contract.. but i wont sign till they fix my prob.. morever im a premium user 12mb plan since few years ago..i notice their bandwidth is getting slower when even they promise a big band..

ive no complains on DC from their networks but its unbearable to pay a premium for games n bear with all the sluggishness..now they say they will look into it.. so its a waiting game now..

their tech support will ask u to go to their utilities website n do bandwidth test connection at least 3 times...once done if bandwidth is low beyond wat ur paying for (ex.i got 5.24mb on average test its below half of the 12mb im paying for).. submit the test to their support site with ur details n bang them hard..best to test no the time u normaly play.. for me ard 8pm++

my experiences so far..

[de5tiny]

Originally Posted by reminiscent

downloading anything? somebody else in your household using it?
any machine leeching on your wireless?

im not downloading anything. noone leeching on my wireless. i had put a password on it.

[de5tiny]

Originally Posted by agentsnake

try playin the game direct from ur modem n compare if it still lags.. den its either modem or the isp line itself..

but norm i wud blame isp..cos im also having the same problem.. wknites after 7pm cant play bf2 proper without lag even in sg server..i can only play smooth after 2am.. but who wanna play on wknite ard that time.. next day no need to work ar?

now they ask me to resign contract.. but i wont sign till they fix my prob.. morever im a premium user 12mb plan since few years ago..i notice their bandwidth is getting slower when even they promise a big band..

ive no complains on DC from their networks but its unbearable to pay a premium for games n bear with all the sluggishness..now they say they will look into it.. so its a waiting game now..

their tech support will ask u to go to their utilities website n do bandwidth test connection at least 3 times...once done if bandwidth is low beyond wat ur paying for (ex.i got 5.24mb on average test its below half of the 12mb im paying for).. submit the test to their support site with ur details n bang them hard..best to test no the time u normaly play.. for me ard 8pm++

my experiences so far..

yes i have also been ask to utilities website and do alot of stuff. still not working so it not router problem right? cause in the day it work perfectly fine. oh yea im gonna test again for the speed mbps. anyway thanks alot =)

[lupinnktp]

how do you ensure no one leech off your internet at night? a do you really check the router page or juz put password once and forget? what type of password r u using? if it's WEP, chances are s1 alr broke it and leech in at night..

[de5tiny]

Originally Posted by lupinnktp

how do you ensure no one leech off your internet at night? a do you really check the router page or juz put password once and forget? what type of password r u using? if it's WEP, chances are s1 alr broke it and leech in at night..

i have check the router page and only history are only my house computers that is connected.

[tUx]

easiest way.. connect directly at night, and monitor the situation for a few nights...

[Dreamslacker]

Originally Posted by de5tiny

hi guys, i had a question. it regarding about starhub.. last year i have sign up a 8mbps internet from starhub. am using the router that they gave me dlink dir-615. ok heres the problem ever since than. i have been lagging at weekdays night and weekends. from weekday morning - evening it been very smooth. i been calling starhub all the time but did a check and my bandwidth is still 8-9mbps when im lagging at the point of time. so anyone have any idea what have happen? is it something wrong with router or something. as im playing mmorpg so it irritating when i keep getting dc at night. oh yes my router current firmware version is 2.23SH thanks.

They've been practising some very heavy throttling lately. From my router logs, the time period where throttling is being practised is 6:30PM to 12 midnight. On some days, it extends to 2am.

I'm capped at ~3.2mbit/s during this period of time. Their throttling mechanisms don't work very well and latencies skyrocket.

[dr_disciple]

My gf is facing the same issues and her speed is like 0.56mb/s on speedtest.net. Exact same timing too. Terrible speed.

Originally Posted by Dreamslacker

They've been practising some very heavy throttling lately. From my router logs, the time period where throttling is being practised is 6:30PM to 12 midnight. On some days, it extends to 2am.

I'm capped at ~3.2mbit/s during this period of time. Their throttling mechanisms don't work very well and latencies skyrocket.

[Dreamslacker]

Originally Posted by dr_disciple

My gf is facing the same issues and her speed is like 0.56mb/s on speedtest.net. Exact same timing too. Terrible speed.

I'd cancel the MoL already if it wasn't because leaving the line activated saves me $$$..

[tUx]

Originally Posted by Dreamslacker

They've been practising some very heavy throttling lately. From my router logs, the time period where throttling is being practised is 6:30PM to 12 midnight. On some days, it extends to 2am.

I'm capped at ~3.2mbit/s during this period of time. Their throttling mechanisms don't work very well and latencies skyrocket.

OT a bit.. even their MaxMobile isn't spared either...

[yellowho]

agree with agentsnake say. try to connect directly with modem & pc, feel the speed.
check the problem come from where, easy to troubleshoot.
is better than call isp, they always give you very technical answer...