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Chris_Moneymaker
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Can you RMA amd processor? Chris_Moneymaker Oct 14th, 08, 12:10 AM #1

i just checked up my processor just now, and i saw some thermal paste leakage into the inserting pins...

but fortunately, it still can boot up and use as normal...

so i wonder if i can exchange to a new one....?

bought like around july


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reddevil0728
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reddevil0728 Oct 14th, 08, 12:55 AM #2
its self inflicted prob. i doubt so. If u actually go rma.. i think they will reject and void it..
I will not procrastinate, I will start tomorrow!

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Chris_Moneymaker
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Chris_Moneymaker Oct 14th, 08, 12:59 AM #3
cant i say that the cpu heats up, and the thermal paste went all over?
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alpha1ma
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alpha1ma Oct 14th, 08, 01:16 AM #4
Quote:
Originally Posted by Chris_Moneymaker View Post
cant i say that the cpu heats up, and the thermal paste went all over?
har? u put too much paste liao issit?
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jemlow
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jemlow Oct 14th, 08, 01:25 AM #5
I suppose you not using the stock cooler and the thermal paste.

If u using stock AMD Cooler with the thermal tape greyish square substance, shouldn't leak, THUS amd distro in sg won't rma for u if using 3rd party cooler and paste!

If not wrong damage caused dued to usage of 3rd party products are not covered for warranty.
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Last edited by jemlow; Oct 14th, 08 at 02:23 AM..
Chris_Moneymaker
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Chris_Moneymaker Oct 14th, 08, 02:18 AM #6
Quote:
Originally Posted by alpha1ma View Post
har? u put too much paste liao issit?
yep...i did..

so amd, void my warranty since i using 3rd party cooler?... T_T

oh well, at least still works normal...ahaha
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batuchka Oct 14th, 08, 08:02 AM #7
Just RMAed an AMD chip - check PM for suggestion
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Trivolve Oct 14th, 08, 09:04 AM #8
Quote:
Originally Posted by Chris_Moneymaker View Post
yep...i did..

so amd, void my warranty since i using 3rd party cooler?... T_T

oh well, at least still works normal...ahaha
To be more precise, all damage/warranty claims caused by the usage of 3rd party products are not covered. Like say... you don't use heatsink and it baozha then not covered. But if their chip got problem, everyday random bsod or osmething then still cover lor
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reddevil0728
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reddevil0728 Oct 14th, 08, 10:00 AM #9
Quote:
Originally Posted by Chris_Moneymaker View Post
yep...i did..

so amd, void my warranty since i using 3rd party cooler?... T_T

oh well, at least still works normal...ahaha
they wouldn't void unless they found traces of you using which cause the processor to damage. if u manage to remove the traces then ok
I will not procrastinate, I will start tomorrow!

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Chris_Moneymaker
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Chris_Moneymaker Oct 14th, 08, 11:03 AM #10
hmm anyone know where to RMA?

i just bring the cpu, original box, receipt....no warranty card given tho
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batuchka Oct 14th, 08, 11:08 AM #11
Have to go SingPost and pay like $3 for parcel which got tracking Wait 3-5 business day - voila brand new AMD chip if RMA passed hehe
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Chris_Moneymaker
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Chris_Moneymaker Oct 14th, 08, 11:13 AM #12
send u another pm
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